In some cases, when you need to re-plan or your site isn’t getting the traffic you wanted you decide to downgrade the server to lessen the expense. Downgrading is not automatic. It will be a process of migration.
Here are the steps:
1. You will need to create first your new server from your dashboard.
dashboard > create server
2. Once the new server is ready you can request the migration by submitting a support ticket.
3. After the migration has been completed you can then destroy the old server from your dashboard.
dashboard > manage > system > destroy