Site Migration

We offer free website migration. Once your server is ready just submit a support ticket.

Free Manual Migration Service (for new clients only):

Our support staffs will perform the migration using manual transfer base on available protocols and capability of your site. If your site/db is larger than the limits of the free manual migration service you will can order our manual migration service offering.

  1. Only one(1) website per server
  2. Only one(1) database per server
  3. Max size of site – 1gb
  4. Max size of database – 1gb

Free Automatic Migration Service (beta):

The automatic migration uses a script that will automatically transfer your site files and database to your new server. You will need to initiate the process yourself by running the script in your server.

  1. Unlimited sites
  2. Unlimited databases
  3. Unlimited max size of site
  4. Unlimited max size of database

Migration Requirements:

If you have WHM/cPanel or Plesk please provide the following:
– hostname / IP
– user
– password

For vps/dedicated if possible please provide the following:
– host / server IP
– root password
– SSH port number

If you do not have cpanel please provide the following:
– FTP host / IP
– FTP user
– FTP password
– MySQL host
– MySQL user
– MySQL password

If you have SSH access:
– host / server IP
– SSH port
– SSH user
– SSH password

You need to create a database from your hosting panel it will be the target database:
– Your current server IP
– target db name
– target db user
– target db password

 

IMPORTANT:
To avoid delays please make sure all details are correct and your firewall is not blocking your new server IP.

Estimated Time of Completion:
Migration time depends on size of site and access to your current server. Usually it takes longer with sites under shared hosting. Therefore there’s no specific time frame as there are a lot of things that affects migration. Usually it takes less than 24 hours for small sites and with root access. For medium or bigger site within 24 hours or longer.

Steps for Manual Migration:

  1. Send the requirements via support ticket
  2. The task will be scheduled
  3. You will get notified when the migration process has been completed.
  4. Set your nameservers or your DNS “A” record

Migration Terms:

  1. The Free Manual Migration Service is for new clients only. Existing clients can do the Free Automatic Migration Service or order Manual Migration Service.
  2. We only transfer site files and databases.
  3. We do not transfer emails. You will need to recreate your emails in our services. If you are using 3rd party or offsite email services like gmail, yahoo, outlook or zoho then no need to worry about the email accounts.
  4. We are not responsible for any data loss or file corruption or folder permissions or anything that will cause your site to not function properly. We will do our best to resolve issues.
  5. You are responsible for backups of the site before transfer.