Author: Admin

Getting Started

These steps will guide you how to create a server and setup your site with us.

  1. Domain Registration.
  2. Create a Server.
  3. Set your nameservers or DNS “A” record.
  4. Add a site in the server
  5. Add a database.
  6. Upload your files via FTP.
  7. Run the web installer.

1. Domain Registration

If you don’t have a domain yet you need to register one through a domain registrar.

2. Create a Server

To setup your site you will need a hosting space or server.

Go to your account and create a server.

dashboard > create a server

Important: You will receive an email notification when your server completed the build process. You will also receive the server details.

3. Set your nameservers or DNS “A” record.

After your server has been created you will need to set your nameservers or point your DNS “A” record to the server IP.

Option 1: Using our Manage DNS

– Login in your account and go to “Manage DNS” then add a zone/domain.

– Once the nameservers are ready, you will need to change the assigned nameservers from your domain registrar to the nameservers provided in “Manage DNS”.

eg. ns1.yourdomain.com, ns2.yourdomain.com

Note: Once you make changes in your domain, it usually take up to 72 hours to fully propagate. Usually it takes only within 24 hours depending on your domain registrar.

Option 2: Using your own DNS / Cloudflare or your domain registrar.

Add an “A” record

Type: A
Name: yourdomain.com
Value: your_server_ip_address
TTL: 1800

Note:
For TTL you can set it as low as 300 for faster propagation then later change it to 7200 or higher. You may also want to add a CNAME or A record for “www”.

4. Add a site in the server.

By default the primary domain has been automatically added when you created the server.

Our system creates automatically two users for your server.

  1. admin – You use this user to manage the server. Be careful when using this user because it has superuser privilege. You should not disclose the admin password but only to trusted people.
  2. webuser or regular user – (eg. “myusername”) You use this user to manage your site, site files, site database, mail, cron and other services for your site.

ONLY DO THIS WHEN ADDING ANOTHER SITE IN THE SERVER.

Login to hosting panel using your “webuser” or regular user:

https://your_server_ip:8083

WEB > (+) add domain

The “webuser” is a server user that you can use to access FTP.

Using subdomain for your site.

If you are going to use a subdomain (eg. dev.yourdomain.com) for your site. You need to remove the alias (eg. www.dev.yourdomain.com) that is automatically generated by the hosting panel. You can do this under “advanced options“.

Important: If the websites are under the same “webuser” then the user will have access to files of all your websites.

Note: If you did not receive the hosting panel login details in your inbox please check your spam folder or contact support.

5. Add a database

In most cases if you are setting up a CMS or script you will need a database.

To create a database please login to your web hosting panel and add a database.

Login to hosting panel using your “webuser”:

DB > (+) add database

The database information needed by CMS/scripts are:

  • Hostname (in most cases this is set as “localhost”)
  • Database name (please take note of the prefix)
  • Database user (please take note of the prefix)
  • Database user password

Before hitting the Submit button save the information someplace in your computer. You will use it on the web installer of your script.

To manage your database just simply login to phpmyadmin.

hosting panel > db > phpmyadmin

or type in your browser’s address bar

http://your_server_ip/phpmyadmin

The database user should include the prefix.
(eg. yourwebuser_user1 )

6. Upload your files via FTP

In order for you to upload files to the server, you will need an FTP client software installed in your desktop/computer.

Here are some FTP softwares:

To use the FTP software you will need FTP account info of your server/host.

The FTP user has been sent to your email when you created the server.

  • FTP HOST = Your server IP address
  • FTP User = This is sent upon server activation.
  • FTP Pass = Your FTP account password.

The site directory should be
/web/yourdomain.com/public_html/

Note: Delete the default files inside the “public_html”.

To change the password of user:

  1. Login to hosting panel using your “admin“.
    https://your_server_ip:8083
  2. user > “myusername” > edit

Using the Easy Package Downloader tool for script installation

The Package Downloader tool makes it very easy to download and extract popular scripts like wordpress, drupal and many free scripts.

  1. Download the tool from the client dashboard.
  2. Extract the package (autodl.php) and upload to your site via FTP.
  3. Run the tool via browser (http://yourdomain.com/autodl.php).

Note: You will need to generate a key to use the tool. You can get it on the tools page.

7. Run the web installer.

After you upload the files in your web space or server you can then run the web installer of the script from your browser.
Follow the instructions provided by the script.

That’s it! If you need help just contact support for FREE CMS/script installation. 🙂

Knowing the size of your site

Most people does not worry much about the size of their site. Specially if they have large disk or storage. It is very important to monitor the size of your site specially if your site is very dynamic like social sites or you are upload large video files, music files and photos.

If you are using your server for web server, database, email and other services/systems, it is very important to minimize disk usage. In most cases higher IO affects your site performance. It sometimes create bottleneck which usually causing high wait percentage of your server processes.

To know the size of your site, you  can login to your hosting panel using the “admin” user.

user > (webuser) > login as (webuser) > web

Site size is also important to backup system. Large sites requires more advanced backup system.

Knowing the size of your database

It is very important to know the size of your database so you can plan in the future.

To know the size of your database, you can login to your hosting panel using the “admin” user.

user > (webuser) > login as (webuser) > db

When optimizing your database login to “phpMyAdmin” and identifying which table is causing your database to grow big.

 

Managed Backup Servers

To get Managed Backup Servers just simply create Storage Servers from the dashboard. Then submit a support ticket if you wish for us to configure to your server or site.

Our automatic offsite backup service can be configured to daily, weekly or monthly for extra data protection. It is very important to have offsite backups in case of server issues, so you can restore important data.

It is recommended to have your backups outside your server in the event of hardware failure.

For large sites specially with large size database, too many photos/images, large size video files and archive files such as zip and tar files we recommend getting our backup server. It is very affordable and is dedicated environment.

If you are exceeding the limits of our free offsite backups, you will be notified to get the backup server.

We suggest minimizing the size of your site for more reliable backups. Big backup files are more prone to corrupted backup archives. If your site or database is getting near a giga size, then its time to plan for backup servers or services.

Backups are not meant for reverting codes, content or an upgrade of your script. There are other tools for that. However if you really need to restore important data then you could do so. We do not however offer restoration of specific data. You will need to do it yourself or hire a professional.

We do not give any guarantee on backups. We only offer the servers or storage.

We monitor all backup servers and manage its system.

Things you need to know: